The Omaha Association of
Health Underwriters
Presents

Case Studies in Ethics

Presented by Robin Mueller, LUTCF

This course is designed to give you a clear understanding of why ethics is good for you and your business. A significant portion of the seminar will be spent reviewing and discussing some intriguing and thoughtprovoking real life case studies. We will discuss issues affecting the insurance industry as well as the general public’s perceptions of insurance.

We will discuss why ethics is important and review some current examples of unethical behavior in business (such as some of the issues which led to the current financial crisis that has crippled our country’s economy.) We will develop a class definition of ethics through an open and interactive discussion focusing on full disclosure and abiding by laws. The issues discussed and clarified in this first part of the program will be used as a guide for the various case studies to follow. At the end of the program, each attendee will complete a brief self-assessment questionnaire. You’re bound to leave with a heightened awareness of ethics that will be helpful to you in your efforts to always do what is in your client’s best interests.

Robin Mueller, LUTCF resides in Franklin, Wisconsin, and has been in the financial services industry
since 1979. He has a Bachelor of Science degree with an emphasis in interpersonal communications. While in college, he was a two time All-American gymnast and was inducted into his university’s Athletic Wall of Fame. The Milwaukee Association of Life Underwriters chose him as their 1996 Distinguished Service Award Recipient. Robin travels the country as a keynote speaker and consultant, and has spoken at numerous industry and association meetings and seminars. He is a professional member of the National Speaker’s Association.

This course will provide three hours of
Nebraska Insurance Ethics and
Iowa Insurance Ethics CEUs